NHOU

Privacy policy

The data controller is NHOU Ireland, Castlebar, Co. Mayo, Ireland.

Data we collect

  • Name, phone number, email address and delivery address.
  • Information about orders, bookings and correspondence with us.
  • Technical data about site usage (cookies, IP address, browser type).
  • We never collect or store card details — they are processed by a licensed payment provider.

Why we use it

  • To fulfil orders, deliver goods and honour warranty obligations.
  • To communicate about bookings and service times.
  • To meet accounting and regulatory requirements.

Storage and sharing

  • We keep data only as long as needed for the purpose or as required by law (accounting records — 5 years).
  • Data may be shared with delivery partners, payment providers and our accountant, strictly to the extent needed.
  • Data is never sold to third parties.

Your rights

  • You may access, correct or erase your data, restrict processing and withdraw consent.
  • To exercise these rights, write to info@nhou.ie or call +353 87 094 4236.
  • Complaints can be filed with the Data Protection Commission (www.dataprotection.ie).